PRIVACY POLICY

Effective Date: 1st September 2025

This Privacy Policy describes how Kaptiva Sports Inc. (“Kaptiva Sports,” “Company,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information obtained through:

RMF Soccer Camps USA

(the “Website”).

By accessing or using the Website, registering for any Program, or otherwise providing information to us, you acknowledge and agree to the practices described in this Privacy Policy.

1. COMPANY INFORMATION

This Website is operated by:

Kaptiva Sports Inc.
Florida, United States

Email: info@rmfsoccercampsusa.com

Website:
RMF Soccer Camps USA

2. INFORMATION WE COLLECT

We may collect personal information including, but not limited to:

Parent / Guardian Information

• full name;
• email address;
• phone number;
• mailing address;
• billing information;
• emergency contact information.

Participant Information

• participant name;
• date of birth;
• gender;
• jersey size;
• soccer experience level;
• medical information voluntarily provided during registration;
• allergies;
• dietary restrictions;
• medication information;
• health insurance information where applicable.

Technical and Website Information

• IP address;
• browser type;
• device information;
• operating system;
• Website activity;
• referring URLs;
• cookies and tracking data;
• analytics information.

Marketing and Communications Data

• newsletter subscriptions;
• marketing preferences;
• survey responses;
• promotional engagement metrics.

3. HOW WE USE INFORMATION

We may use personal information to:

• process registrations and payments;
• administer camps, clinics, trips, and Programs;
• provide customer service and support;
• communicate regarding registrations, schedules, updates, or emergencies;
• personalize user experience;
• improve Website performance and functionality;
• conduct analytics and marketing activities;
• send promotional communications;
• comply with legal, regulatory, insurance, and safety obligations;
• protect the safety and integrity of participants, staff, and Programs;
• enforce our Terms, agreements, and policies.

4. LEGAL BASIS AND CONSENT

By submitting information through the Website or registering for a Program, users consent to the collection and processing of information as described in this Privacy Policy.

For minor participants, the parent or legal guardian represents that they have authority to provide the participant’s information and consent on the participant’s behalf.

5. PAYMENT PROCESSING

Payments may be processed through third-party payment providers such as:

• Stripe
• other authorized payment processors.

Kaptiva Sports does not store full payment card information on its own servers.

Payment processors operate under their own privacy and security policies.

6. COOKIES AND TRACKING TECHNOLOGIES

The Website may use:

• cookies;
• pixels;
• analytics tools;
• session storage;
• advertising technologies;
• similar tracking mechanisms.

These technologies may be used to:

• improve Website functionality;
• analyze traffic and performance;
• remember preferences;
• personalize content;
• measure advertising effectiveness;
• conduct remarketing campaigns.

We may use third-party services such as:

• Google Analytics
• Meta Platforms
• advertising and social media platforms.

Users may manage cookies through browser settings.

Additional information is available in our Cookie Policy.

7. CHILDREN’S PRIVACY

Our Programs are intended for children participating under the supervision and consent of a parent or legal guardian.

The Website itself is intended primarily for parents and legal guardians.

We do not knowingly collect personal information directly from children under the age of thirteen (13) without verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

If we become aware that personal information has been submitted by a child without appropriate parental authorization, we may delete such information.

Parents or guardians who believe their child’s information has been improperly collected may contact us at:
info@rmfsoccercampsusa.com

8. SHARING OF INFORMATION

We may share personal information with:

• payment processors;
• hosting providers;
• software providers;
• CRM and email marketing platforms;
• analytics providers;
• customer support providers;
• insurance providers;
• medical personnel when necessary;
• licensed club partners where applicable;
• coaches and operational staff;
• legal or governmental authorities when required by law.

We do not sell personal information to third parties.

However, we may share limited information with advertising or analytics partners as part of standard digital marketing operations.

9. DATA SECURITY

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information.

However, no transmission, storage system, or electronic platform can guarantee absolute security.

Users acknowledge that information submitted online may involve inherent security risks.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), where applicable.

Subject to applicable law, California residents may have rights to:

• request access to personal information;
• request deletion of personal information;
• request correction of inaccurate information;
• opt out of certain data-sharing practices;
• receive information regarding categories of collected data.

Privacy requests may be submitted to:

info@rmfsoccercampsusa.com

We may require verification of identity before responding to requests.

11. INTERNATIONAL DATA TRANSFERS

Personal information may be processed and stored in the United States and in other jurisdictions where Kaptiva Sports or its service providers operate.

By using the Website or providing information, users consent to such transfers and processing.

12. RETENTION OF INFORMATION

We retain personal information for as long as reasonably necessary to:

• provide services;
• comply with legal obligations;
• resolve disputes;
• maintain operational and safety records;
• enforce agreements;
• support legitimate business operations.

Retention periods may vary depending on the type of information and applicable legal requirements.

13. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or platforms.

Kaptiva Sports is not responsible for the privacy practices, policies, or content of third-party websites.

Users access third-party services at their own risk.

14. CHANGES TO THIS PRIVACY POLICY

Kaptiva Sports reserves the right to update or modify this Privacy Policy at any time.

Updated versions become effective immediately upon publication on the Website.

Continued use of the Website following publication constitutes acceptance of the revised Privacy Policy.

15. CONTACT INFORMATION

For privacy-related inquiries, requests, or concerns, please contact:

Kaptiva Sports Inc.
Email: info@rmfsoccercampsusa.com

Website:
RMF Soccer Camps USA